Shipping Policy

Last Updated: May 1, 2026

At The Logo Company, we work hard to ensure your order is processed quickly, packaged carefully, and delivered on time. Below you’ll find our complete Shipping Policy so you know exactly what to expect when placing an order with us.

Order Processing Time

All orders are processed in the order they are received.

Please allow 2–8 business days for processing before your order ships.

Shipping Methods & Delivery Times

Delivery times depend on the shipping method you choose at checkout and your location. Most standard shipments arrive within:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 2–3 business days
  • Express Shipping: 1–2 business days

Please note these timeframes are estimates provided by the carrier and not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on:

  • Package weight
  • Destination
  • Selected shipping method

We always aim to offer the most reasonable rates available.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number. Tracking updates may take up to 24 hours to appear after the carrier receives your package.

Shipping Restrictions

Certain items or destinations may have restrictions based on:

  • Size or weight
  • Local regulations
  • International limitations

If any issue arises with your order due to restrictions, we will contact you immediately to find a solution.

Lost, Delayed, or Damaged Packages

While we do everything we can to ensure safe delivery, shipping carriers may occasionally experience delays or issues.

  • If your package is delayed, please allow additional time as tracking updates may lag.
  • If your package is lost or significantly delayed, contact us and we will assist in filing a claim with the carrier.
  • If your package arrives damaged, notify us within 48 hours with photos so we can help resolve the situation.

Incorrect Addresses

Please double-check your shipping information at checkout.
We are not responsible for delivery issues caused by incorrect or incomplete addresses. If a package is returned to us, additional shipping fees may apply to resend it.

International Shipping (If Applicable)

International delivery times vary by location and customs processing. Customers are responsible for any customs fees, import duties, or taxes required by their country.

Contact Us

If you have any questions about your order or our Shipping Policy, feel free to reach out.